1. Check-in is 3 p.m. Eastern Time, this allows our housekeeping staff ample time to prepare the unit or house for your stay. We cannot and do not guarantee a 3 pm check in, this is only our estimated time to finish all necessary work to assure a clean unit upon arrival. The local tourist information centers have suggestions for activities, shops, restaurants and area attractions, should you arrive early or your unit is not complete upon arrival. We also have included a similar list, or you can view this information on the area attractions page of our website
2. Cancellation & Payment Policy: At time of booking the first payment of $500 is due (may be larger for rentals of longer than one week). The second and final payment of remaining funds is due 60 days before check in. Cancellations made greater than 60 days before check in will get refunded all funds less a $50 cancellation fee. Any cancellations made less than 60 days before check in will forfeit the entire rental amount.
3. Immediately upon check in please inspect the unit and report all damaged or missing items to our office. This will allow us to replace them for your stay and prevent these items being charged to you. Linens and paper products for your unit are provided at the beginning of your stay. These include; garbage can liners, paper towels, soap and toilet tissue. (You will need to provide any additional items or replacements you may need during your stay.) There will be NO refunds given due to housekeeping issues. Please notify our office immediately to have any problems repaired.
4. We do not rent to students or singles under 25 unless accompanied by a parent or legal guardian. These parents or guardians must occupy the unit the entire length of the stay. We reserve the right to require picture ID for check-in. The person checking in is responsible for all damages to the property caused by anyone staying or visiting the unit. This responsibility may exceed the amount of the damage deposit or damage insurance. Our standard damage insurance covers up to $1500, but additional coverage may be purchased. You must at all times have ONLY the specified number of individuals in each unit that is allowed. If you attempt to “CRAM” more people than legally allowed by law into a unit; you will be evicted with NO refund of unused portion.
5. Absolutely NO PETS are allowed unless it is stated on your booking confirmation. An additional pet fee of $150 is required. Unless authorized in advance, if any evidence of a pet is found in the unit or on the premises, you will be asked to board the pet in a kennel or vacate the premises immediately with NO REFUND of rent or damage deposit.
6. Our property allows a max of three vehicles (2 in garage and 1 in the driveway). No boats, RV’s or trailers of any kind. Please call to make prior arrangements. Only park in designated areas. DO NOT park or drive onto landscaped areas. This may result in a damage claim.
7. The telephones have long distance blocks. You will have to use a calling card or credit card to place long distance calls.
8. This home is non-smoking. Smoking in units WILL result in a $250 penalty. You may be required to leave the unit immediately with NO REFUND of rent or damage deposit. Smoking is allowed in the driveway outside the garage, but is not allowed on the balcony.
9. Grills are NOT allowed on balconies per FLORIDA LAW.
10. DO NOT throw items from your balconies or walks; you will be evicted with no refund and will be charged for damages. DO NOT feed birds from balconies, walks, or decks. DO NOT hang towels or bathing suits from balconies.
11. Some doors may lock automatically, so be sure you have your keys when you leave the unit. A $25.00 fee is charged for lock out services during regular business hours and $50.00 for after hours services!
12. Open blinds before you open doors/windows to prevent damage. Do not run air conditioning with doors or windows open to prevent freeze up of A.C. unit. Be VERY careful of wind suction when opening doors and balconies!
13. A $50.00 fee is charged to rekey/reset locks if ANY key is lost. You MUST return ALL keys to the office where you checked in. DO NOT LEAVE KEYS IN THE UNIT! Key drop off can be arranged in advance with our office.
14. NO refunds or discounts for early departures, mechanical problems, or maintenance issues. We cannot guarantee all amenities will be working during your stay due to maintenance issues that could occur without our knowledge. We will not give refunds or discounts due to routine maintenance or unexpected repairs to complex in which you are staying. We will make every effort to have the “item” repaired in a timely manner if it is not building related or covered by a manufacturer’s warranty which requires certain steps to be followed. We will take legal actions for all bad/stop payments checks or credit cards for these reasons!
15. Beachside Resorts Realty or The Shells Villa Ownership is NOT responsible for loss, damage or theft of guest’s personal property. DO NOT leave valuables in the unit. Lock your doors and car and park only in designated areas.
16. Before departing PLEASE take out all trash, place all dirty dishes in dishwasher and start cycle using only dishwasher soap provided, turn off all lights and put thermostat on 76 during summer and 66 in winter and check all closets and rooms for personal items.
17. Check out time is10:00 a.m.. Anyone occupying the unit after 10:00 a.m. without prior permission will be charged an additional $50.00 an hour for every hour after 10:00 a.m. Do not leave keys/pool tags in unit (you will be charged if lost). You must return all keys to the office where you checked in.
18. Elevator: The elevator is for convenience purposes only and cannot be guaranteed to be in service. Since this is not a hotel or large complex, if elevator is malfunctioning tenants will only have use of the stairs. No other accommodations or refunds will be made available.
19. Special Ceremonies: Rental homes and condos are for renters only. No gatherings or parties allowed over the number of people on the reservation record. Eviction and loss of deposit will be enforced.
20. Inclement Weather: The only time our office will refund “unused” days is during a “mandatory” evacuation. CLEANING FEES ARE NOT REFUNDABLE AT ANY TIME. If you choose to depart early for any reason; NO refund will be given unless Travelers Insurance was purchased and the “policy” states that it will cover “early departure” based on the reason of the departure. Please be sure to read your policy if you have purchased one.
21. “For Sale” property: If the unit you have requested is listed “For Sale”; we will make every effort to show the unit after you have departed or before your arrival. If the unit “sells” before your arrival we will make every effort to place you in another unit with similar amenities and décor. All of our properties are individually owned and the rates vary with each property. If we cannot accommodate you in a similar rental for the same rate, we will refund you any payments made in full.
22. For your safety – Please utilize any and all locking devices while in your unit. Due to maintenance and other issues, there will be times when your unit may need to be entered into without prior knowledge. We ask that if you are in your unit showering, napping, or other that you please be on the cautious side and lock the deadbolt.
23. Damage Deposit – Upon booking you will be charged $45.00 for a non-refundable limited accidental damage insurance policy. This insurance covers any accidental damages up to $1500.00. If damages exceed $1500.00 you will be responsible for the remainder of the cost. At the time of check-in you will be required to give Beachside Resorts a valid credit card number to keep on file for the duration of your stay.
NOTICE: BY BOOKING & CHECKING INTO THIS UNIT YOU ARE AGREEING TO BE BOUND BY THESE RULES. YOU AGREE TO BE RESPONSIBLE FOR ALL OTHERS IN YOUR PARTY AND FOR ALL OTHER VISITORS TO YOUR UNIT OR TO THE PROPERTY.
